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Medical Practice Consulting - Services
Overview
Overview
Quaintise offers customized solutions to improve the profitability of your medical practice. We can get your business into shape so you can get back to your patients.
Whether you’re contemplating starting a new practice, working to make your existing practice financially viable, or looking for ways to improve your operational procedures, Quaintise can offer customized solutions to meet your business goals. We’ll start by developing or refining a medical business plan that will guide the growth of your practice the way you want to build it. Our experienced healthcare experts offer first-hand knowledge of best practices, as well as proven tools and resources to help you manage and simplify the challenges of running a successful medical practice. Choose a solution above to learn more.
New Practice Setup
New Practice Setup
Starting any new business requires significant planning. Starting a successful medical practice requires the same planning—and so much more. Are you finishing your residency, leaving a hospital position, starting your own group practice, or relocating an existing practice? Regardless of your situation, we can help you with the myriad of details, including setting a realistic timeframe, knowing your financial capability and resources, hiring the right people, and choosing the right software to manage your billing and medical records processes. Get experienced help from Quaintise —we know the medical business and can help you make the right decisions to start a successful practice.
Building a medical practice requires careful planning and collaborative execution. Turn to our practice management experts at Quaintise for all of your new practice management needs.
- Determining set-up costs and expenses
- Developing a pro-form for loan and cash flow projections
- Market research analysis for optimum practice location
- Developing a detailed business plan
- Assisting with purchase of software and equipment, including
- practice management software, electronic medical records, medical and office equipment, and telephone systems
- Credentialing and enrollment with insurance carriers
- Identifying and recruiting qualified personnel
- Training employees on practice policies and procedures
- Providing resources for professional services such as banks,
- attorneys, and accountants specializing in health care
Operations Assessment
Operations Assessment
Office and management systems are critical to your practice’s efficiency and profitability. A complete operations assessment is recommended every 2–5 years and may often be required when you consider making key changes, such as hiring new staff, implementing new technology, or expanding your services or office facilities. Quaintise’s experienced management experts will work with your managers and staff to identify and correct issues that affect your efficiency and profitability. Our goal is to increase your revenue, decrease expenses, improve the quality of care for your patients, and increase job satisfaction for your physicians and staff.
Our in-depth assessment may include an analysis of financial and compliance data, on-site observation of your day-to-day activities and patient flow, interviews of physicians and staff, and a diagnostic evaluation of your overall practice based on your medical business plan. Once our assessment is complete, we will make specific recommendations to remedy any inefficiencies or non-compliance. We can also work with you to implement changes based on the resulting recommendations.
Quaintise’s experienced management experts will work with your managers and staff to identify and correct issues that affect your efficiency and profitability.
- Financial / accounts receivable
- Billing and collections processes and policies
- Fee structure
- Patient flow
- Internal controls and compliance
- Managed care processes
- Medical records systems
- Practice management software
- Overhead analysis
- Personnel management and staffing, recruiting, and training
- Clinical staff operations
- Marketing and expansion plans
- Patient satisfaction surveys
OSHA Compliance
OSHA Compliance
Occupational Safety and Health Administration (OSHA) compliance in a medical environment protects both your staff and patients from harmful incidents. Non-compliance can result in inspections with serious fines and citations.
Quaintise can help you navigate OSHA’s complex regulations, starting with a full review of your practice’s observance and compliance with OSHA policies and procedures.
Quaintise can help you navigate OSHA’s complex regulations.
- Location inspection
- Enrollment assistance
- Discussion of posting requirements
- Ancillary service provider coordination (i.e., biohazard waste
- disposal, fire extinguisher inspection, etc.)
- Training and educational seminar scheduling and
- arrangement
- OSHA Risk Management Manual development and assistance
- Recommendations for corrective measures
HIPAA Compliance
HIPAA Compliance
Compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) is critical to ensure patient confidentiality and medical records security as more and more data is put online. Quaintise can assist your medical practice in establishing policies and procedures to comply with HIPAA’s Privacy Standards, Security Standards, and Transactions and Code Sets Standards. We’ll start with a comprehensive review of your privacy and security policies, including your electronic data transmission standards.
- Assistance with screening and designating an internal
- “privacy official”
- Implementing management training
- Establishing an ongoing training curriculum
- Conducting a HIPAA risk assessment
- Developing disaster recovery strategies and contingency
- planning
Embezzlement Risk Review
Embezzlement Risk Review
According to a March 2008 report from Medico Unlimited, more than 80 percent of all medical practices will experience a form of embezzlement during any five-year period. Potential signs of theft and embezzlement include fluctuations in expense accounts and practice revenue, increased billing complaints and clerical errors, and questionable purchases, and unusual employee behavior. Quaintise can review your internal controls to shield you against theft and embezzlement.
More than 80 percent of all medical practices will experience a form of embezzlement during any five-year period. Quaintise can help shield you against theft and embezzlement.
- Organizational structure and functions
- Cash handling and inventory control procedures
- Comparison of profit and loss statement to benchmarks
- Check writing and reconciliation procedures
- Hiring practices, including background checks and employee
- bonding
- Employee division of labor and cross training
- Frequency of independent audits
Management & Staff Recruitment
Management and Staff Recruitment
A successful practice depends on hiring the right employees—whether they are managers and administrators who handle day-to-day practice operations, or billing specialists, nurses, and front desk staff. You can significantly improve your customer service and operations by hiring qualified, dependable staff who share your perspective on patient care and overall vision for your practice. Quaintise can evaluate and manage your hiring processes to recruit and retain the best candidates.
A successful practice depends on hiring the right employees. Let us help you take the first step to finding the right talent for your team.
- Identifying your staffing needs
- Developing job descriptions
- Advertising open positions
- Scheduling and participating in key interviews
- Checking references and initiating background checks
- Developing salary structures and benefits packages
Coding & Documentation Review
Coding and Documentation Review
Timely and accurate coding of your medical services is necessary to ensure prompt reimbursement from payers such as Medicare, Medicaid, and private insurance companies. Proper coding also can help facilitate random audits by insurance companies to ensure that your diagnoses support your medical procedures. Quaintise will perform an audit of your CPT and ICD-9-CM coding and documentation practices to verify that you are fully capturing your revenue, that your processes are meeting all documentation compliance requirements, and that your practice is following all appropriate billing guidelines. We will also review your billing documents, including encounter forms, claims, and explanations of benefits.
Quaintise can help ensure you have proper coding procedures and that your diagnoses support your medical procedures.
- Code selection and medical record documentation
- Documentation templates to help ensure compliance
- Billing compliance plan
- Billing, collections, and accounts receivable ratio review
Electronic Medical Records Consulting
Electronic Medical Records Consulting
The medical industry has migrated from the Practice Management and Billing software model to more integrated Electronic Medical Record / Electronic Health Record (EMR/EHR) solutions. With the change in technology and the cost associated with software purchase, conversion, staff training, and implementation, it is critical to select the EMR/EHR package that best fits your needs, resulting in improved workflow and patient care.
Quaintise is not affiliated with any software provider and we will provide an UNBIASED analysis of the available EMR/EHR solutions. Our experienced healthcare consultants can fully research your EMR / EHR options, matching your practice’s needs for functionality, technology and integration requirements, expected financial investment, and HIPAA compliance. Our research and analysis will include your current hardware and software; office workflow; expected use by physicians, nurses, and billing/office staff; and your plan for growth.
Quaintise is not affiliated with any software provider and we will provide an UNBIASED analysis of the available EMR/EHR solutions.
- Practice or clinical workflow
- Software design, customization, and enhancement capability
- Reporting capabilities
- Integration with current software/systems
- Expected return on investment
- Vendor/product credibility
- Technical support availability
- Expected productivity enhancement
- Ease of use and expected investment in training and
- implementation
- Eligibility for ARRA and other Pay-for-Performance incentives

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